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GENERAL POLICIES, TERMS, AND CONDITIONS

Introduction

Welcome to ImpactHealthProducts.com (hereinafter referred to as the “Impact Health Products website”). These terms and conditions (hereinafter referred to as “T&C”) govern your use of our Impact Health Products website and services. By accessing or using the Impact Health Products website, you agree to be bound by these T&C. If you do not agree to these T&C, please do not use our website.

User Obligations

When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Prohibited Activities

Users of ImpactHealthProducts.com are prohibited from:

  • Engaging in any unlawful or fraudulent activity
  • Violating any intellectual property rights
  • Transmitting any harmful code or software
  • Impersonating any person or entity

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of ImpactHealthProducts.com and is protected by international copyright laws. You may not use, reproduce, or distribute any content without our prior written consent.

Indemnification

You agree to indemnify and hold ImpactHealthProducts.com, its officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses arising out of your use of the website, your violation of these terms and conditions, or your violation of any rights of another.

Governing Law and Jurisdiction

These policies, terms, and conditions are governed by and construed in accordance with the laws of the state in which ImpactHealthProducts.com operates, without regard to its conflict of law principles. You agree to submit to the personal and exclusive jurisdiction of the courts located within that state.

Termination

ImpactHealthProducts.com reserves the right to terminate your access to the website without notice and at its sole discretion if you violate any of these terms and conditions.

Chargeback Policy

By making a purchase on ImpactHealthProducts.com, you agree not to initiate any chargebacks with your credit card issuer. If you have an issue with your purchase, please contact our customer service team at

service@impacthealthproducts.com to resolve the matter.

Unauthorized chargebacks will be considered a breach of these terms and conditions and may lead to termination of your account and legal claims against unlawful activity.

Pricing and Availability

All products are subject to availability. All prices appearing on our website are subject to change without prior notice. Though we do our best to avoid them, ImpactHealthProducts.com is not responsible for errors appearing on our website. All orders are subject to acceptance by ImpactHealthProducts.com.

Payment Methods

ImpactHealthProducts.com offers the following payment options:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Apple Pay
  • PayPal
  • Venmo
  • “Net 30” billing with approved credit

We do not accept prepaid cards.

All payment methods will be charged upon placement of your order. If the order is cancelled or a product in your order is no longer available, a refund will be issued to that payment method, generally within two business days.

Late Fees and Charges

Accounts 30 days past due are subject to a finance charge of 1.5% per month (an annual percentage rate of 18%) or a minimum charge of $25, which will be added to the unpaid balance.

Order Cancellation

We understand that sometimes you regret your purchase. Unfortunately, there will be a 3% transaction fee for all cancelled orders. Cancelled orders are those cancelled before the order has shipped, but after payment has been captured by the merchant processor.

Once the order has shipped, we are not able to cancel the order and a return must be initiated. Please see our Return Policy.

Custom Orders

All custom orders are subject to the manufacturer’s terms and may cause a delay in shipping or additional, non-published fees.

Sale Items

Sale items may have limited quantities, sizes, and colors, and may no longer be available after a certain period.

Sales Tax

We charge sales tax for shipments where required by law.

International Orders

We ship orders worldwide. All prices are listed in U.S. currency.

Gift Certificates

Gift certificates can be purchased by visiting the “Gift Certificates” section of our website and completing the required information. Gift certificates are nonrefundable.

This page also includes information on how to redeem gift certificates and check gift certificate balances.

Miscellaneous

If any provision of these policies and terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.